Agents OS for the
Customer Journey
State of the art AI. From Support to Sales.
CRMs, ticketing tools, knowledge bases — and still no consistency. One OS to build agents and apps that resolve, sell, and retain. Every decision visible.
The infrastructure behind exceptional CX
Most teams fight their tools instead of serving customers. Four building blocks — so agents resolve faster, data stays accurate, and nothing falls through the cracks.
Agent Builder
Captures your best people’s knowledge and business rules. Build trusted, autonomous agents — not scripted bots.
App Builder
Visual dashboards, deterministic actions, and real-time analytics. One place to operate the entire customer journey.
Data Layer
Your most important data, ready for AI. Data agents handle ETL and orchestration so context stays accurate.
Omnichannel
Voice and chat agents across every channel, in multiple languages. Same AI, same context, same quality.
Every interaction. Visible. Controlled. Intelligent
Voice and chat. Inbound and outbound. Every customer touchpoint runs through one agentic layer — multimodal, context-aware, and fully observable in real-time.
I need to change my plan, I've been waiting too long for this.
I can see your current plan and usage. Let me pull up the best options for you right now.
Hey, I was just on the phone about my plan change
Hi Maria, I see you were speaking with us about upgrading to Premium. Let me pick up right where we left off.
Millions in cost avoidance. NPS, CSAT, SLA — not just on track. Better
Sounds impossible. Our customers are doing it.
Calculate your savings
The results speak for themselves
“With KHAL, we turned mountains of tickets into automated resolutions with total transparency and control.”
Go beyond support
Sales. Collections. BPO. Infinite intelligence for the entire customer journey.
Support
The agent navigates complex knowledge bases and resolves issues end-to-end. Not a chatbot that deflects — a specialist that acts.
Sales
Your best closer's playbook, running 24/7. Qualification, objection handling, follow-up — across voice and chat.
Collections
Negotiation at scale, within your rules. Natural voice, billing integrations, full guardrails.
Retention
Best retention arguments at every churn signal. Personalized offers, risk scoring, intelligent escalation.
BPO & Processes
Workflows automated end-to-end. Credit approval, document validation, triage — adapts to legacy systems.
Fast and secure. Not one or the other
Grounded architecture, light infrastructure. When frontier labs ship new models, KHAL absorbs them — fast. Your agents get smarter without rebuilding anything.
Built in the open
Research, code, and thinking — shared as we build.
Built by Namastex LabsPublic repositories. Early Langflow contributors (146k stars). Agent orchestration, data infrastructure, AI tooling — all open source.
GitHubResearch & Content
Deep dives on agent architecture, CX infrastructure, and what we're learning as we build.
Community
Join the builders. Share what you're working on, get early access, and shape the roadmap with us.
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See it for yourself
Dream and deliver